FAQ2022-08-03T21:21:02+00:00

Is your mind burning with questions?

We want to make sure you have all the information you need to enjoy the Frightmare Haunted Attractions!
Please read the FAQs below, and if you still have a question don’t hesitate to contact us.

What are the Frightmare Haunted Attractions?2022-09-09T21:14:43+00:00

Frightmare Haunted Attractions are amazing, high-end haunted houses built with the intention of giving customers an amazing experience. We create epic stories and build worlds that transport you into these stories. They are exciting, terrifying and a whole lot of fun!

This year, Frightmare Haunted Attractions are debuting two brand new haunted houses called, Monsters & Madness and Wicked Hollow. Monsters & Madness will bring you deep into the guts of Frightmare Castle, where the escaped Nazi mad scientist Dr. Ver Shrecken’s (in English his name translates to Dr. Fright) obsession with bringing people back from the dead has created a madhouse of monsters and madness! Are you brave enough to enter his Castle…and if you do, will you make it out alive?!

When you enter Wicked Hollow, you will be brought into the creepiest, scariest and craziest Coven of witches! This Coven has had it out for humans for hundreds of years because of the terrors inflicted onto them generations ago! As you walk into their home and down into their basement your senses will be wrecked and distorted, you had better stay close to your friends of you may get stuck in Wicked Hollow and end up as one of their scarecrows perched high up on their fences to keep nosy people away!

Buy your tickets today to see if you are brave enough to survive this Frightmare!

How scary are the Frightmare Haunted Attractions?2022-09-09T21:14:00+00:00

Because people’s taste for terror is so individual, we have chosen to offer two separate time slots for you to choose from!
“NOT AS SCARY” DAY EXPERIENCE times are where our haunted houses are toned down to be less scary.
“EXTREME FRIGHT” NIGHT EXPERIENCE times are where our haunted houses are turned up to full tilt scare factor!

“EXTREME FRIGHT” NIGHT EXPERIENCE (similar to an R rated movie): 
During our “Extreme Fright” Night Experience times, you can expect the fear level to be turned all the way up! You can expect jump scares, strobe lights, gore, loud music and sound effects, and the full experience of terror you would expect to see in a Rated R movie.
*Children under 13 are NOT PERMITTED to enter during the Extreme Fright time slots. We care about their experience, and don’t want them to be afraid to ever go through a haunted house after that. We recommend parents with children go to the Friendly Fright, or Kids Day. *No refunds are issued once you enter the Frightmare Haunted Attractions.

“NOT AS SCARY” DAY EXPERIENCE (similar to a PG13 rated movies):
During our “Not As Scary” Day Experience times you can expect the fear level to be tamed down and not as scary and graphic. The props, animatronics, actors, monsters and scenes during these times are still meant to be scary which makes it suitable for older children and teenagers but may still frighten children and some teenagers. It is left to the parent or guardian’s discretion whether they feel it is appropriate for their children. We do not recommend children under 10 be brought into the “NOT AS SCARY” DAY EXPERIENCE, and no children who require being held are permitted into the Haunts at any time.
*No refunds are issued once you enter the Frightmare Haunted Attractions.

Kids Day (similar to G rated movies):
We are excited to host Kids Day at the Frightmare Haunted Attractions this year! Kids Day is Saturday, October 29th from 11:30am-3:30pm. The haunts will be open for your little ghouls and goblins to walk through and our actors will be dressed up as superheroes and other kid-friendly costumes. As the kids walk through the haunts our actors and volunteers will hand out candy, so be sure the little devils bring something to hold their treats in!
*ALL scary props, scenes, and scares will be covered up during Kids Day*

Where do we park?2022-08-03T20:03:26+00:00

We have a huge parking lot in front of our building to park in. Please carpool as much as possible so we can get as many cars in the lot as possible. There is also on street parking in the neighborhood around our venue.

Our venue address is 7425 W Clearwater Ave. Kennewick, WA 99336
Click here to open our address in Google Maps.

Will your actors touch me?2022-08-03T19:45:58+00:00

No. Our Frightmare Haunted Attraction actors will not intentionally touch guests.

What age do you need to be to enter the Frightmare Haunted Attractions?2022-09-09T21:16:26+00:00

For the “EXTREME FRIGHT” NIGHT EXPERIENCE times, children under 13 are not permitted into the Haunts.

For the “NOT AS SCARY” DAY EXPERIENCE times, it is left to the parent or guardian’s discretion whether they feel it is appropriate for their children. We do not recommend children under 10 be brought into the “NOT AS SCARY” DAY EXPERIENCE, and no children who require being held are permitted into the Haunts at any time.

For our Kids Day, all children are welcome! Kids Day is appropriate for children 10 and younger.

Can we take flash photography and/or video inside the haunted houses?2022-08-03T21:22:47+00:00

No photography, filming, flashlight use or use of cell phones in any form is allowed inside the Frightmare Haunted Attractions. If you use your cell phone, or take photos or videos inside the haunt, you will be removed from the haunt. *No refunds will be given. 
Photography outside the haunted houses is allowed and encouraged! Media requests should contact us at contact@frightmarehaunt.com

Are the Frightmare Haunted Attractions ADA accessible?2022-08-03T20:20:36+00:00

Yes. We have built the Frightmare Haunted Attractions to be ADA accessible.

Is Frightmare outside? What should I wear?2022-08-03T20:30:43+00:00

The Frightmare Haunted Attractions are indoors so you don’t have to worry about our October weather! Rain, wind or shine we will be enjoying ourselves inside the Frightmare Haunted Attractions!

Can I just show up, or should I buy a ticket online?2022-08-03T21:25:19+00:00

At the Frightmare Haunted Attractions we use a Timed Ticketing system. We encourage people to purchase their tickets online ahead of time. Tickets will not be available at the door. Once you are in our building, you will be able to experience the haunts!

How do I purchase a ticket?2022-09-09T21:16:59+00:00
Who should NOT attend Frightmare Haunted Attractions?2022-08-25T18:51:19+00:00

Individuals with the following conditions should not experience this attraction:

-Expecting mothers

-Heart conditions
-Injuries to the back, neck, etc.
-Medical sensitivity to strobe lights
-Medical sensitivity to fog effects
-Medical sensitivity to extreme loud noises
-Fear of enclosed spaces
No Refunds Under Any Circumstance. Enter at your own risk.

Is your mind burning with questions?

We want to make sure you have all the information you need to enjoy the Frightmare Haunted Attractions!
Please read the FAQs below, and if you still have a question don’t hesitate to contact us.

What are the Frightmare Haunted Attractions?2022-09-09T21:14:43+00:00

Frightmare Haunted Attractions are amazing, high-end haunted houses built with the intention of giving customers an amazing experience. We create epic stories and build worlds that transport you into these stories. They are exciting, terrifying and a whole lot of fun!

This year, Frightmare Haunted Attractions are debuting two brand new haunted houses called, Monsters & Madness and Wicked Hollow. Monsters & Madness will bring you deep into the guts of Frightmare Castle, where the escaped Nazi mad scientist Dr. Ver Shrecken’s (in English his name translates to Dr. Fright) obsession with bringing people back from the dead has created a madhouse of monsters and madness! Are you brave enough to enter his Castle…and if you do, will you make it out alive?!

When you enter Wicked Hollow, you will be brought into the creepiest, scariest and craziest Coven of witches! This Coven has had it out for humans for hundreds of years because of the terrors inflicted onto them generations ago! As you walk into their home and down into their basement your senses will be wrecked and distorted, you had better stay close to your friends of you may get stuck in Wicked Hollow and end up as one of their scarecrows perched high up on their fences to keep nosy people away!

Buy your tickets today to see if you are brave enough to survive this Frightmare!

How scary are the Frightmare Haunted Attractions?2022-09-09T21:14:00+00:00

Because people’s taste for terror is so individual, we have chosen to offer two separate time slots for you to choose from!
“NOT AS SCARY” DAY EXPERIENCE times are where our haunted houses are toned down to be less scary.
“EXTREME FRIGHT” NIGHT EXPERIENCE times are where our haunted houses are turned up to full tilt scare factor!

“EXTREME FRIGHT” NIGHT EXPERIENCE (similar to an R rated movie): 
During our “Extreme Fright” Night Experience times, you can expect the fear level to be turned all the way up! You can expect jump scares, strobe lights, gore, loud music and sound effects, and the full experience of terror you would expect to see in a Rated R movie.
*Children under 13 are NOT PERMITTED to enter during the Extreme Fright time slots. We care about their experience, and don’t want them to be afraid to ever go through a haunted house after that. We recommend parents with children go to the Friendly Fright, or Kids Day. *No refunds are issued once you enter the Frightmare Haunted Attractions.

“NOT AS SCARY” DAY EXPERIENCE (similar to a PG13 rated movies):
During our “Not As Scary” Day Experience times you can expect the fear level to be tamed down and not as scary and graphic. The props, animatronics, actors, monsters and scenes during these times are still meant to be scary which makes it suitable for older children and teenagers but may still frighten children and some teenagers. It is left to the parent or guardian’s discretion whether they feel it is appropriate for their children. We do not recommend children under 10 be brought into the “NOT AS SCARY” DAY EXPERIENCE, and no children who require being held are permitted into the Haunts at any time.
*No refunds are issued once you enter the Frightmare Haunted Attractions.

Kids Day (similar to G rated movies):
We are excited to host Kids Day at the Frightmare Haunted Attractions this year! Kids Day is Saturday, October 29th from 11:30am-3:30pm. The haunts will be open for your little ghouls and goblins to walk through and our actors will be dressed up as superheroes and other kid-friendly costumes. As the kids walk through the haunts our actors and volunteers will hand out candy, so be sure the little devils bring something to hold their treats in!
*ALL scary props, scenes, and scares will be covered up during Kids Day*

Where do we park?2022-08-03T20:03:26+00:00

We have a huge parking lot in front of our building to park in. Please carpool as much as possible so we can get as many cars in the lot as possible. There is also on street parking in the neighborhood around our venue.

Our venue address is 7425 W Clearwater Ave. Kennewick, WA 99336
Click here to open our address in Google Maps.

Will your actors touch me?2022-08-03T19:45:58+00:00

No. Our Frightmare Haunted Attraction actors will not intentionally touch guests.

What age do you need to be to enter the Frightmare Haunted Attractions?2022-09-09T21:16:26+00:00

For the “EXTREME FRIGHT” NIGHT EXPERIENCE times, children under 13 are not permitted into the Haunts.

For the “NOT AS SCARY” DAY EXPERIENCE times, it is left to the parent or guardian’s discretion whether they feel it is appropriate for their children. We do not recommend children under 10 be brought into the “NOT AS SCARY” DAY EXPERIENCE, and no children who require being held are permitted into the Haunts at any time.

For our Kids Day, all children are welcome! Kids Day is appropriate for children 10 and younger.

Can we take flash photography and/or video inside the haunted houses?2022-08-03T21:22:47+00:00

No photography, filming, flashlight use or use of cell phones in any form is allowed inside the Frightmare Haunted Attractions. If you use your cell phone, or take photos or videos inside the haunt, you will be removed from the haunt. *No refunds will be given. 
Photography outside the haunted houses is allowed and encouraged! Media requests should contact us at contact@frightmarehaunt.com

Are the Frightmare Haunted Attractions ADA accessible?2022-08-03T20:20:36+00:00

Yes. We have built the Frightmare Haunted Attractions to be ADA accessible.

Is Frightmare outside? What should I wear?2022-08-03T20:30:43+00:00

The Frightmare Haunted Attractions are indoors so you don’t have to worry about our October weather! Rain, wind or shine we will be enjoying ourselves inside the Frightmare Haunted Attractions!

Can I just show up, or should I buy a ticket online?2022-08-03T21:25:19+00:00

At the Frightmare Haunted Attractions we use a Timed Ticketing system. We encourage people to purchase their tickets online ahead of time. Tickets will not be available at the door. Once you are in our building, you will be able to experience the haunts!

How do I purchase a ticket?2022-09-09T21:16:59+00:00
Who should NOT attend Frightmare Haunted Attractions?2022-08-25T18:51:19+00:00

Individuals with the following conditions should not experience this attraction:

-Expecting mothers

-Heart conditions
-Injuries to the back, neck, etc.
-Medical sensitivity to strobe lights
-Medical sensitivity to fog effects
-Medical sensitivity to extreme loud noises
-Fear of enclosed spaces
No Refunds Under Any Circumstance. Enter at your own risk.
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